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May 13, 2019

Do you delete those boring broadcast emails from IT about software upgrades and intranet changes without reading them?  This was the challenge faced by the ICT team at University of Southern Queensland.  Inspired by entertaining 6 second ‘Vines,’ Sandra Lammas had the idea to create short attention-grabbing videos...


Apr 29, 2019

Being the CEO of any startup comes with many challenges. But when you have a two-week startup timeframe, a new, geographically dispersed and fast-growing team with a lack of managerial skills, no processes and groups of displaced people and their new communities to support, the word “challenge” takes on a whole...


Apr 15, 2019

This is a fascinating case study that demonstrates the use of Communities of Practice as a central part of the capability strategy of an organisation.

Arup is a 14,000 strong global organisation who design the built environment.  Their Skills Networks (a form of Communities of Practice) straddle all their business units...


Apr 1, 2019

Ovolo Hotels are a hospitality group who like to do things differently. As they embarked on a period of rapid growth they saw the need to create an L&D function and onboarded an L&D Manager. 

Alexandra Lederer joined the business with no department, no team and no experience in hospitality. But what she did have was...


Mar 18, 2019

What happens when the L&D Manager is also the Marketing Manager? You get to run a learning campaign! In this episode, Megan Power shares her story of using a video learning campaign to upskill retail staff on a new product line. She talks through how they produced and shared videos, used marketing tactics for engagement...