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Mar 23, 2026

Arnika Knight and Michelle Parry-Slater share the decade-long journey of modernising L&D for 80,000 volunteers at Girlguiding UK. From navigating change resistance to building a multi-modal learning ecosystem, their story is packed with practical lessons for any L&D professional working at scale. The...


Mar 9, 2026

Sydney Trains frontline staff face customer aggression daily. They knew the de-escalation models. Applying them under real pressure was another matter entirely. And they'd made one thing clear: no more role play.

In this episode, The Two Michelles speak with Ryan Byrne from Sydney Trains and Dr Nathan Moore...