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Mar 2, 2020

Julian Davis of Queensland Rail and Naomi Waldron from Easy A discuss Queensland Rail’s onboarding and compliance refresher program - fittingly called All Aboard.  This program was winner of best onboarding and induction program in the Australian Institute of Training and Development 2019 Excellence Awards. 

This program moved onboarding from a cumbersome paper-based three-month long process to a highly engaging digital learning experience that new staff complete on their first day.  With the inclusion of compliance refresher modules, it touches all 7,000 staff and has significant impact in a short period of time.  It’s also a really fit for purpose learning solution. Not only did it meet the technical and design requirements of the project, but significant effort went into making it a strong cultural fit.

Host:  Michelle Ockers

Guest: Julian Davis and Naomi Waldron

 Resources: 

  • All Aboard Program Sample Pages - http://bit.ly/3a5gG1H
  • “Learning Design Tip – Choose a metaphor” by Naomi Waldron and Neil Von Heupt. Suggestions  about how learning designers can select an appropriate metaphor for learning http://bit.ly/2Ple1sz
  • Learning Design Tip – Use stories and humour by Naomi Waldron and Neil Von Heupt  http://bit.ly/2SKHbDM
  • Learning Design Tip – Be consistent in design by Naomi Waldron and Neil Von Heupt. This relates to the simple, consistent learning experience design that was prototyped and tweaked and was really successful in All Aboard. http://bit.ly/37JTTXA
  • Julian’s website – Includes a range of articles and eBooks on the use of technology for adult learning https://digitallearningsolutions.com.au/

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